• Maxient is hiring!

    October 23, 2015 Candice Hark Uncategorized

    NowHiring

    UPDATE: 11/30/2015 – We are no longer accepting applications for this position.  Applications that have already been submitted are in the review process. There was a wave of response to this posting so patience is appreciated as we give each application the attention it deserves.


     

    Maxient is the leading provider of student conduct software for higher education. Through 12 years of growth, we’ve built an incredibly loyal client base thanks to our dedicated staff and legendary support.  We’re looking to expand our staff, specifically adding one or more people to our campus training team.

    This position is entry-level in our company and will report to our Lead Trainer. The folks who tend to be the best fit in this role have worked in conduct enough to have a good understanding of the field, but aren’t necessarily on the leadership ladder yet as a Director or Dean.  Perhaps you’ve been a really good GA but haven’t yet landed a full-time conduct job.  Or you’ve worked in housing or as a Coordinator of Student Conduct and really like Maxient, but are ready for a new career challenge. This position is travel-intensive. You will potentially travel up to 50% of your time, during busy periods (e.g. summer) you may be away from home for as much as a week straight, and your work will not be confined to a 9-to-5. If seeing different campuses across this great land, earning a lot of frequent flier miles, and living out of a carry-on gets you excited, read on.

     

    NON-NEGOTIABLE REQUIREMENTS

    Prior experience using Maxient is a *must*, so if you haven’t personally used it and been excited to teach Maxient to your colleagues, let’s save each other some time. The successful Maxient team member is a detail-oriented problem solver, adept with our software and comfortable with technology in general. They are a self-directed learner who is articulate, confident, and exhibits a professional image befitting of our company and the field. They are patient and friendly with colleagues and clients alike, and have superb interpersonal skills. For this particular position, comfort presenting to groups both large and small, while being respectful of the administrative structure, diverse technical abilities, and sensitivities of your audience is essential. Lastly, you must be able to pass a drug test and background check.

     

    THE REWARDS

    Aside from rewarding work with a fun, talented group of people, perhaps the best perk of being a Maxient team member is that you will work remotely and live anywhere you choose. Our vacation policy is self-regulated; we expect you to manage your own schedule so that the work gets done and you take the time you need to be happy and healthy. You’ll be judged on results and your contribution to the team, not your hours on the clock. We offer full health benefits with employee premiums covered 100% by the company, a 401k with a 6% match, and approved professional development to help you grow your skills. Since we are scattered across the country, we also get together at least annually to team build … and that never happens in a dull location. Monetary compensation is dependent upon the unique knowledge, skills, and experience you bring to the team. That said, we compensate our team members well, and reward hard work and outstanding performance.

     

    ADDITIONAL RESPONSIBILITIES

    1) Front-line client interactions, including answering support tickets, emails, and phone calls accurately and efficiently.

    2) Hosting periodic webinars to assist in individual support requests or for broader training of the user base.

    3) Authoring help forum topics and creating short support videos to enhance our forum-based support.

    4) Presenting at our national users’ conference, MaxFest.

     

    PREFERRED QUALIFICATIONS

    Masters degree or higher
    Experience as a teacher, trainer, or facilitator of professional development
    Preference may be given for individuals living more centrally in the US, as opposed to states along one of the coasts.

     

    HOW TO APPLY

    Apply online via our web form. We are fortunate to receive many applications every time we look to expand our team. Therefore, it’s essential that you provide a cover letter that stands out and makes us want to interview you. Give us insight into your personality, and help us understand why you would be an excellent addition to our team. We will acknowledge your application with an email, but please refrain from making subsequent inquiries about your status. Time is of the essence. Application reviews will begin immediately, and we anticipate hiring by January 1, 2016. All applications will be retained for future openings and revisited where we believe there might be a good fit. No recruiters/headhunters, and no phone calls.

    Good luck and we look forward to working with you — either as a continuing client or a new team member!

    Application form: We are not longer accepting applications for this position.

  • MaxTour has Kicked Off!

    July 21, 2015 Candice Hark MaxFest

    PitzerBeginnerTrack

    MaxTour began in grand fashion at Pitzer College this past Friday. Student affairs professionals from around the country descended on Southern California to learn how to maximize their investment in Maxient as well as interact with their colleagues in the field. Attendees learned about complaints management, interactions with public safety, and custom reporting, in addition to basic Maxient workflow.

    Today we visit the southeast with a stop at Wake Technical Community College. Three more stops are coming up and there is still time to register for the last two. If you’re a client, check the help forum for registration details and the link to sign up!

  • Seats are filling fast for the MaxTour

    June 8, 2015 Aaron Hark MaxFest

    Have some extra money in your budget as the fiscal year comes to a close? Looking for a low-cost professional development opportunity for you or your staff? Look no further than this summer’s MaxTour!

    The tour hits five campuses starting next month and promises to be an excellent professional development opportunity for users of all skill levels. Sessions will include a beginner track, topical presentations on best practices for BIT and Title IX case management, building advanced analytics, so much more. The single day event includes lunch and a networking happy hour to relax and meet colleagues after the day is done.

    More details and a link to get registered can be found in the Help Section within your Maxient software!

  • Maxient Attends ACSD Conference in Chicago

    Representatives from the Maxient team are traveling to Chicago, IL June 1-4 to participate in the Association for Christians in Student Development’s annual conference.  Our first time at this conference, we are excited to meet with current and potential clients in this great American city.

    If you or your colleagues will participating in this year’s conference, please feel free to stop by our booth to say, “Hello!” and grab a button.

  • MaxTour Announced!

    This year, we’re bringing the Max to you!

    The Maxient Team is hitting the road and holding a series of one-day conferences around the country to help those who may not have been able to previously attend a MaxFest join in the learning and fun. MaxTour is open to current users of all levels. These conferences will be on a smaller scale than the usual MaxFest, but will be capped off with an evening event allowing folks to network with other users and the Maxient staff.

    We have lined up five locations around the country.  Visit the help forum within the software for full details, a listing of the locations, and a link to get signed up.

    See you on the road!